We are contracted with most major insurance companies. When we have an agreement with an insurance company, we must take a provider adjustment since you used a network provider. If the insurance company does not pay according our contract, we submit an appeal for additional payment. At this point no action is required from you, unless you would like to call your insurance company.
If we are not contracted with your insurance company, then the balance on the account becomes the patient‘s responsibility. At this point, you need to contact us in order to make payment arrangements. If a non-contracted insurance company pays substantially lower than the usual rates, we can assist you in getting your account reviewed by your insurance carrier. Our experience shows that a large percentage of claims receive additional consideration by insurance companies after review is requested by the patient and the provider.